We realised early on that with our portfolio of planned improvement initiatives, we would require a radical improvement in the state of our volumetric master data. We also knew that with Blackwoods’ massive supply base of thousands of vendors ranging from multinationals to small, local businesses that we’d have to be able to provide for our own requirements.
The diversity of our product range meant we needed to be able to scan both cartons and irregularly-shaped units. SCACO were the sole Australian distributor of the CS125, which we determined was the best product fit for our requirements, but they also offered the assurance of providing strong, local technical support and business guidance from having worked with other Australian businesses.
SCACO combined a positive attitude with a willingness to craft a unique, end-to-end solution for Blackwoods. With their help we’ve laid the groundwork for ongoing improvements in customer satisfaction and productivity.
Alex McEncroe, Project & Performance Improvement Manager Blackwoods / Sydney, NSW